The Artist began this week's science experiments today using her
Thames and Kosmos C1000 chemistry kit.

She was off to a good start, but soon the instructions became ambiguous. Specifically, they said, "Add a shot of soda water." Oookaaaay. The instruction book lists the items from home that I will need to provide, and neither a shot glass or a jigger is listed. So just what do they mean by a
shot?
A shot as in "...add a shot of Tobasco sauce to the roux..."? Or as in, "Add a shot of Bailey's Irish Creme to the hot cocoa"? The accompanying cartoon-like illustration shows liquid pouring directly from a bottle. That's no help.
On the off chance that I might reach a real person rather than a machine, I called the company. That is how I learned the somewhat off-putting price of the chemistry set was worth it. I received great customer service.
First, a automatic directory gave me clear choices. Then my call was quickly answered by a live person. I briefly explained my question and he got his copy of the manual to see exactly what I was reading.
The representative did not have a definite answer to my question. Instead he suggested I try the measured shot from a shot glass and see if that amount would work as expected. Furthermore, he instructed that I should call back if it did not work so he could replace, at no charge to me, the chemicals used in the failed attempt.
That is top-notch customer service, I could not ask for better. I did call back, though, to let the representative know the measured shot from a jigger was the correct amount. Perhaps the change will be more clearly noted in the next edition of the instruction manual.
Thank you Thames & Kosmos! I am a happy cutomer.